At Sun Vegas you can contact customer support in Three ways meaning you can raise a query or make a complaint if you have one or get some much-needed assistance 24/7 and someone will be happy to help.

Customer services telephone: 020 37 73 37 37

email customer services on support@thesunvegas.co.uk

Sun Vegas in browser live chat option to get the quickest support 24/7.

The Sun Vegas Online Casino is run by an Alderney-based company called VF2011 and is licensed in the UK by the UK Gambling Commission and throughout other jurisdictions by the Alderney Gambling Control Commission.

This website, www.thesunvegas.co.uk, and any mobile applications through which Services are owned/offered, are operated by VF 2011 Limited a company incorporated and registered in Alderney (company number 1819) whose registered office is at Inchalla, Le Val, Alderney GY9 3UL.14 Apr 2020
News Group Newspapers Limited. All Rights Reserved. Sun Vegas is operated by VF2011 Limited. This is licensed and regulated by the Alderney Gambling Control Commission (License Number: 136C1) and the Gambling Commission of Great Britain (License Number: 451

I cant believe people still ask this question after years of The Sun Vegas. The Sun Vegas is 100% fully legitimate online casino. Liscenced in Alderney UK. 

Copyright 2021 © News Group Newspapers Limited. All Rights Reserved. Sun Vegas is operated by VF2011 Limited.
This is licensed and regulated by the Alderney Gambling Control Commission (License Number: 136C1) and the Gambling Commission of Great Britain (License Number: 45110).

Plus its owned by The Sun News so a very repeatable establishment indeed and they also operate Sun Bingo Good Luck!

The promoter of this promotion is VF2011 Ltd. (“Promoter”)
By participating in this promotion, you will be deemed to have accepted, and agree to be bound by, these terms and conditions and the terms and conditions for thesunvegas.co.uk
Players must be resident in the United Kingdom or Republic of Ireland, and must be aged 18 years or over. Proof of identity, address and age must be provided on request. If you do not provide this information, or we are not fully satisfied that what has been provided meets the requirements of applicable law, we may withhold and/or retain any and all bonuses until such time as this has been fulfilled. If you have any issues, please contact our customer services team

No responsibility is accepted for game plays or stakes lost, corrupted or delayed in transmission for any reason
If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.
Employees of the Playtech plc group or any other company associated or involved in the promotion are not eligible to enter this promotion
The promotion is limited to one per registered account / person. If we find that you have used more than one account to participate, we reserve the right to withhold payment of any promotional amount or bonus earned on the duplicate account(s)
Your personal details will be kept in accordance with relevant data protection laws and our Privacy Policy. We will use the personal details you supplied for the administration of this promotion.
These terms and conditions shall be exclusively governed by and construed in accordance with the laws of England. The entrant irrevocably submits to the exclusive jurisdiction of the courts of England and Wales.
Please play responsibly. For more information, visit our Responsible Gambling page.

This offer is for Thesunvegas.co.uk customers, UK & ROI residents, aged 18+ who have not previously made any deposit on Thesunvegas.co.uk

The Bonus will only be issued once per account

Deposits made with Paypal, Envoy, Neteller and Skrill are not valid for this promotion.

When is the Promotion?

The offer runs from 11/05/2020 until 31/12/21 (the “Promotional Period”).

How do I qualify?

Register and make your first deposit of £10 or more to receive 100% Bonus up to £300

What will I receive?

You will receive a Games bonus that can be spent on any of the games located on the Eligible Games page.

The bonus is issued to your account automatically upon your first deposit. You must accept the bonus within 72 hours from the date of issuance. If the bonus has not been accepted by then, the bonus will be removed from your account. This bonus is valid for 30 days from the date it is accepted.

Winning from the bonus are only playable on selected games located on the Eligible Games page. All bonuses are for wagering purposes only. The bonus amount can never be withdrawn.

The maximum bet allowed is determined by the platform you made your first deposit on. If your first deposit was made on desktop your maximum bet will be £5, if it was made on mobile it will be £10.

What do I need to wager before I can withdraw my winnings from the bonus?

To withdraw your winnings, you must wager your deposit and bonus amounts at least 50 times.

For example, if you deposit £50 and receive a bonus of £50 you will be required to wager (£50 + £50) x 50 = £5,000.

Please note that not all eligible games contribute or fully contribute to the wagering as set out below

GAME CATEGORY WAGER PERCENT CONTRIBUTION
All slots on Eligible Games Page 100%
Table Games 0%
Card Games 0%
Live Games 0%
Scratch Cards and Instant Win Games “0%”
All other games 0%
For example: A bet of £10 on Blackjack will be calculated as £0 for wagering requirements.

What happens if I ask to withdraw?

If you make a request to withdraw before completion of the Wagering Requirements, you will lose the bonus and the pending winnings.

If you already completed the wagering requirement but still have bonus funds left the bonus funds will be forfeited on the withdraw request.

You are entitled to withdraw your real money balance and any winnings derived from wagering with your real money at any time.

How are my funds used in a match deposit bonus?

When you play a game on which you can use this bonus, you will wager funds in the following order:

1. The real money deposits you made in order to obtain any bonus
2. Your bonus

Your winnings from wagering with your cash and bonus balance will be attributed to separate balances. When you have winnings and play a game on which you can use this bonus, you will wager funds in the following order:

Cash Balance
“Pending winnings” from play with your bonus
Any remaining bonus
Where can I see my cash/match deposit bonus balance?

You can see the breakdown of both cash and bonus balance by clicking the balance at the right top corner of the lobby.

To see your bonus status, click here.

Can I claim any other bonuses while this bonus is active on my account?

You are only entitled to one new customer offer at the point in which you create a new account. However, you may make use of any other of our great promotions. But please remember wagering requirements must be met for each bonus separately, in the order the bonus was claimed.

Playtech One, is a top Casino platform in 2021. If you Play Live Casino at The Sun Vegas, rest assured these games are backed by a seasoned professional operator. Playtech, are an industry leader in Live Casinos. The power of the Playtech One platform, allows for a visually stunning seamless Live Casino experience.

The Ultimate Gaming Experience found at The Sun Vegas, bet365, Sky, Ladbrokes Coral, and Paddy Power. It’s no surprise Playtech is the most popular Casino tech in Europe and Asia. The cutting-edge products and industry-leading platform provide the most authentic gaming experience possible for players.

What makes Playtech Live Casino bang up to date in 2021 is the emergence of this new Dynamic User Interface. A Flash Casino, means the whole thing was built from the ground up. This is one of the fastest most responsive and user-friendly experiences available to date. Without even leaving home, players can experience all the excitement of a real casino. With a wide variety of classic games, with innovative new variants available. From Blackjack, Baccarat, Roulette, to Unlimited Blackjack, Prestige Roulette and Baccarat, plus Casino Hold’em.

Where ever you play, look out for these trusted software providers. Its always a better game when using these innovators. If an online Casino features a brand like Playtech, you know your in a reputable establishment. After all, we are playing with real money, and we all want our monies worth! Playtech are cutting edge when it comes to Casino Software. They are listed on the London Stock Exchange along side the likes of 888 Casino and a few other online Casino leviathans. Playtech have been one of the best in the business for 22 Years Since 1999. Leaders in Online Casino Software. It’s important we stress just how good some of these games providers are, because your gaming experience is far more enjoyable with the big boys.

Here at E Vegas, we compare all the top online bonuses and welcome offers. We hunt down the best Casino bonuses online in 2021. It’s a real treat that this bonus is available on so many games. Some casinos limit bonuses to just a few select games or categories. So check out the full list of Sun Vegas Games you can play with this great welcome offer.

Sun Vegas VIP and customer loyalty Programme.
The good news: The Sun Vegas Customer Loyalty programme is automatic! You don’t have to do a thing. Many poorer casinos give you a chance to forget some offers and bonuses, NOT at Sun Vegas! Just another added feature from The Sun. An extensive range of VIP perks become available as you become a VIP Player. You can have your own Casino Host on call 24/7 to help guide you with your experience.

Customer support helpline is open 8am – to 10 pm 7 days a week. sadly, its not 24/7. There is no Sun Vegas Casino Live Chat feature. Maybe this will come soon? The casino is licensed by the UK Gambling Commission, Alderney Gambling, and Control Commission. This basically means the platform adheres to strict safety and security measures. They use the most trusted and secure banking methods, and employs top of the range SSL encryption and firewall technology, to keep your personal and banking data safe from unscrupulous people. The Sun Vegas Casino.